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Hear From Your Neighbors: Real East Tennessee Stories of Generator-Powered Peace of Mind

When you’re considering a significant investment for your home, nothing speaks louder than the experiences of your neighbors. You’ve probably asked friends, family, or the guy down the street for advice before making a big decision. That’s because trusted voices in your community matter.


At McCay Southern Generators, we’re proud to be your East Tennessee neighbors. We’ve installed over 1,000+ whole home generators and actively monitor more than 600 systems across the region—but don’t just take our word for it. Hear directly from your fellow East Tennesseans about what it feels like to have true Lifetime Peace of Mind.


Stories of Uninterrupted Comfort and Reliable Service

Randy A. – Professionalism and Punctuality

Randy experienced what so many homeowners worry about: unreliable contractors. But when he called us, he was pleasantly surprised.

"Shad S. from McCay Southern Generator was great—very thorough. I was impressed with him being early to my appointment and fixing my issue. I would recommend McCay Southern to people in the future. Thank you!" – Randy A.


For families who dread delays and no-shows, our certified technicians deliver what we call an Effortless Buying Experience—where professionalism and punctuality come standard.

Dennis C. – Exceptional Customer Service and Constant Contact

Dennis wanted to know he was in good hands, not left in the dark during the process. His review says it all:

"Excellent customer service, on time, stayed in constant contact throughout the process and never wavered from it. I can't say enough about the customer service. Excellent!" – Dennis C.


From start to finish, we live by the McCay Southern Advantage—clear communication, reliable scheduling, and a team that’s Always Here for You.


Why Your Neighbors Trust McCay Southern Generators

  • Local Roots, Proven Integrity

    As a trusted Generac dealer serving East Tennessee, we understand the unique needs of our community. Our BBB Accreditation reflects our commitment to honest communication and reliable service.

  • Doing the Job Right the First Time

    Our technicians bring deep technical expertise, ensuring every installation is done efficiently and correctly—so your home is protected without unnecessary disruption.

  • Comprehensive Post-Sale Support

    Installation is just the beginning. With 24/7 remote monitoring, proactive maintenance, and fast, responsive repairs, your generator is always ready—long after the install day.

  • Overwhelmingly Positive Feedback

    With 5 Stars | 500+ Reviews across platforms, our customers consistently praise our professionalism, responsiveness, and quality of work. (You can read even more reviews directly on Google.)


Join Your Prepared Neighbors

If you’re someone who values peace of mind and being the one others can count on, you’re in good company. Your neighbors across East Tennessee have already taken the step to secure their homes with a whole home generator.


These aren’t just testimonials—they’re an invitation. An invitation to enjoy uninterrupted comfort, confidence, and security, just like the families next door who now rest easy knowing they’re ready for whatever comes.


Call 423-455-5336 or schedule your Free Home Power Assessment today.

 
 
 

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McCay Southern Generators

148 Co Rd 738

Riceville, TN 37370

office@mccaysouthern.com

Tel: 423-455-5336

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McCay Southern Generators will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties. 

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