Question 1

Do you offer financing for generators?

Accepted Answer

Yes! We offer financing for generators. Call us at McCay Southern today to get started with us!

Question 2

What size generator do I need?

Accepted Answer

We will custom-size your generator based on space and needs. According to energysage.com, the average American home uses an average of 10,791 kilowatt-hours (kWh) of electricity per year. If you're looking for generators, call us today!

Question 3

How much does a generator cost in Eastern TN?

Accepted Answer

Fully installed air-cooled unit generators are installed for $16,000 in our experience. Call us today for more information!

Question 4

How loud are the generators?

Accepted Answer

Air-cooled generators are 67 decibels in our experience, which is consistent with a leaf blower. Call us today for more information!

Question 5

What services are included in a comprehensive generator installation?

Accepted Answer

We manage every step of the process, including providing materials, completing electrical and gas work, conducting inspections, testing for gas leaks, and running a simulated power outage to ensure the system operates flawlessly.

Question 6

Do I need a permit for generator installation?

Accepted Answer

Yes, most installations require permits. We handle all necessary permits to ensure compliance with local codes and regulations.

Question 7

How long does the installation process take?

Accepted Answer

While preparation begins well before installation day, the actual installation typically takes 6 to 8 hours. Most projects are completed within a single day.

Question 8

Do you provide maintenance and support after installation?

Accepted Answer

Yes, we offer comprehensive support, including monitoring services, annual preventative maintenance, battery replacements, and repairs-whether covered by warranty or not.

Question 9

How do I know where to place the generator?

Accepted Answer

Proper placement is essential for safety, warranty compliance, and cost-effectiveness. Our experts can guide you on-site to determine the optimal location that meets manufacturer requirements and suits your needs.

Question 10

Can I add a whole-house generator during new home construction?

Accepted Answer

Yes, and this is often the ideal time. Contact us early in the construction process to ensure you select the right generator and maximize cost savings.

Question 11

Do I need to hire an electrician and a plumber?

Accepted Answer

No, McCay Southern handles all electrical and plumbing work for the generator installation.

423-455-5336

Frequently Asked Questions (FAQs)